Frequently Asked Questions
Find answers to common questions about our freshly baked goods
Are your products baked fresh daily?
Yes, all Diamond Bakery items are baked fresh every morning using premium ingredients to ensure the highest quality and taste.
Do you offer gluten-free or vegan options?
We offer a selection of gluten-free and vegan pastries. Please check the 'Dietary' section of our menu for specific product details.
How should I store my bakery items?
We recommend storing bread at room temperature in a sealed bag and keeping cream-filled pastries refrigerated to maintain freshness.
Can I place a custom order for a special event?
Absolutely. We specialize in custom cakes and large catering orders. Please contact us at least 72 hours in advance.
Do you ship nationwide?
Yes, we ship our non-perishable baked goods and gift sets across the country using specialized packaging to preserve freshness.
What if my order arrives damaged?
If your order is damaged during transit, please take a photo and contact our support team immediately for a replacement or refund.